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Payment, shipping, guarantees

Home Payment, shipping, guarantees

Conditions of sale (warranty)

Pomeranian Spitz puppies are sold vaccinated, microchipped and documented with FCI international pedigree, vaccination vet passport and contract of sale.

We do not represent puppies as a show or breeding class. The puppy may only have a prospect at the time of sale according to the breeder. We can’t guarantee a puppy’s show or breeding ability, we can only speculate on its development.

The puppy is sold “as is” with all the risks associated with the development and growth of a living organism. The seller does not guarantee the bite after the change of teeth, the growth of the sold dog, or any other changes in its appearance during its growth that may affect its prospects for breeding and show participation.

We guarantee that the puppy is completely healthy at the time of sale. We also guarantee that the puppy is not affected by viral diseases (plague, viral hepatitis, parvovirus, adenovirosis).

We are not responsible for any genetic diseases of the animal that appear after the sale. The breeder (seller) is not responsible for any physical, mental or psychological defects related to the care, upbringing, feeding, veterinary care, etc. after the dog has been handed over to the buyer.

We are not liable for illness or death caused by mishandling or accident.

It is the buyer’s responsibility to familiarise themselves with the breed standard of the dog to be purchased and the possible risks associated with the diseases to which the dog chosen by the buyer is prone, before purchasing the dog.

The customer has the right to have the puppy examined by a veterinarian to ensure that it is free of any abnormalities.

When you buy a puppy from us, you will receive professional help and advice.

Any complaints about your dog’s health, other than those relating to viral diseases, will be dealt with within two days of the dog leaving our home and with the conclusion of a qualified vet.

By paying the deposit for the puppy, the buyer confirms that they have read and accepted these conditions.

The contract of sale can be found below:

Payment

Payment for a specific puppy (subject to availability):

  • A puppy is considered reserved when a deposit has been paid for it (if no deposit has been paid, the puppy is not withdrawn from sale).
  • The deposit is 50% of the value of the puppy.
  • If the buyer refuses the final payment and the reserved puppy, the deposit will not be refunded.
  • If the transaction is rejected by the seller and a deposit has been paid for the puppy, the deposit will be refunded in full.
  • Full payment is due at the time the puppy is transferred to the buyer.
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Discount of up to $1000 when ordering a puppy
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Health Guarantee
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Refund of deposit if we don't like the puppy
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We will find you a puppy based on your preferences

Order a puppy:

  • Ordering a puppy gives you a discount of between $500 and $1000.
  • We take a deposit of 10% (minimum $500) of the cost of the puppy – to know that you are a real customer.
  • We do not take puppies “to order” without a deposit.
  • We will search for a puppy based on your preferences and send you options.
  • We only take the puppy of your choice.
  • We will refund the deposit in full if we do not find a puppy for you. We will also refund your deposit in full if you do not like the puppy.
  • Exception, black and orange/sable coloured puppies – 50% deposit and no refund if you reject the puppy you have previously chosen and we have brought to you.
  • We fully test and guarantee the health of the puppies we supply. Puppies are quarantined with us, fully vet-checked and re-vaccinated. In the event of a sick puppy, your deposit will be fully refunded or we will find you a replacement.

Delivery

We are happy for you to come and collect your puppy. However, we can deliver the puppy to you if you are unable to collect it.

Delivery is not included in the price of the puppy and can be by air, rail or road. We will deliver and hand over the puppy to you personally. You still have the option to return the puppy if you are not happy with it (if you do return the puppy, you will only be charged the delivery fee).

Delivery is possible all over the world. Delivery within Ukraine is free.

Shipping costs are paid before the puppy is shipped. Puppy travels only in the cabin or with an escort. We do not send puppies in the luggage compartment or unaccompanied!

Deliveries can be made by a specialist pet shipping service, subject to 100% prepayment for the puppy.

The approximate cost of delivery is:
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Crate, puppy food, clothing (as required) - free of charge
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Discounted delivery fee of $50 (CIS) and 150€ (Europe)
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baggage, food and delivery fee - $100
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hotel fee - $50 per night (no fee if you fly back the same day)
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Airport pick-up and drop-off fee - $25/50
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Cabin Fee (UIA) - $100-250 (depending on distance and airline)
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Air/rail/car tickets - from $100 - $1000
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